Brightline e-mail 9/17/24:
Hello Brightline Guest,
We’ve made a few updates to our policies — here’s what you need to know:
Fare updates.
SMART Saver: Starting September 19, cancel up to 30 minutes prior to departure for a 10% return as Brightline credit.
SMART & PREMIUM: Cancel up to 48 hours prior to departure for full Brightline Credit. Within 48 hours of departure, cancel for a 50% return as Brightline Credit.
Oversize and checked bag updates:
Starting October 1, SMART Saver and SMART fares with Orlando as an origin or destination, the first checked bag will cost $30. The first checked bag for PREMIUM fares will remain complimentary. For all fares, any additional checked bags to or from Orlando will cost $35.
Parking pass changes.
Starting October 1, monthly parking passes will cost $125 per month which will be updated on all new and auto-renewal purchases
If you have any other questions, please refer to our Help Center to learn more or get in touch.
We look forward to welcoming you aboard soon.
